Reach Our Team
Real Help Starts With A Conversation.
Share what is happening at your property and we’ll connect you with someone who understands the situation.
Emergency Line
Available 24 hours a day
General questions and project inquiries
Office
24 Harbor Way, Hingham, MA 02043
Serving Boston and the South Shore
Office Hours
Monday–Friday, 8am–5pm
Emergency response remains available 24/7
Contact Questions
Before You Reach Out.
Helpful answers about getting in touch, requesting service, and what information our team needs.
What information should I include in my message?
Tell us what happened, when you first noticed the damage, which areas are affected, and whether the source of the problem has been stopped.
Should I call instead of using the form for an emergency?
Yes. If damage is actively spreading or your property is unsafe, call our emergency line so we can respond as quickly as possible.
How quickly will someone respond to my form submission?
We review contact requests promptly during business hours. Emergency calls are answered around the clock.
Can I request an inspection through this form?
Yes. Select the service that best matches your situation and include a few details. Our team will contact you to discuss the appropriate next step.
Do I need to contact my insurance company first?
No. You can contact South Shore first so urgent damage can be assessed. You should notify your insurance carrier as soon as practical when you intend to make a claim.
What areas do you serve?
We serve Boston and communities throughout the South Shore. Send us your address or call to confirm availability in your neighborhood.
