Legal Information
A clear explanation of the information we collect, why we use it, and the choices available to website visitors and customers.
On This Page
01 — Information We Collect
02 — How We Use Information
03 — How Information Is Shared
04 — Data Retention And Security
05 — Your Privacy Choices
06 — Children’s Privacy
07 — External Websites
08 — Policy Updates
Last Updated
September 1, 2026
01
We collect information you choose to provide when requesting service, calling, emailing, or submitting a website form. We may also collect limited technical information needed to operate and protect the website.
Contact details such as your name, email address, phone number, and service address.
Information about the property, the type of damage, and the assistance you are requesting.
Communications, photos, or documents you voluntarily provide.
Basic device, browser, referral, and website-usage information.
02
We use personal information only for legitimate business purposes connected to operating the website and providing restoration services.
Responding to questions and service requests.
Scheduling inspections and coordinating restoration work.
Preparing estimates, project records, and insurance-related documentation.
Improving website performance, security, and customer experience.
Meeting legal, safety, accounting, and recordkeeping obligations.
03
We do not sell personal information. We may share information with service providers that help us operate our business, with insurers or property representatives at your direction, or when disclosure is required by law. These parties receive only the information reasonably necessary for their role.
04
We retain information for as long as reasonably necessary to respond to an inquiry, perform contracted work, maintain required business records, and resolve disputes. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.
05
You may ask to review, correct, or delete personal information you submitted through this website, subject to legal and business recordkeeping requirements. You may also opt out of non-essential communications at any time.
06
This website is intended for property owners, tenants, managers, and other adults seeking restoration services. We do not knowingly collect personal information from children under 13.
07
Links to third-party websites are provided for convenience. Their collection and use of information are governed by their own privacy policies, not this one.
08
We may revise this policy to reflect changes to the website, our services, or applicable requirements. Updates will be posted on this page with a revised effective date.